Restaurant & Catering Guidelines
Terms of Service & Corporate Catering | El Carretón 2.0
Last updated: November 2026 · 400 Pearl Nix Pkwy, Gainesville, GA 30501
These Terms of Service govern the use of the El Carretón Taquería 2.0 website, in-restaurant and takeout dining at our Pearl Nix Pkwy location, and contracted corporate or event catering services across Gainesville, Georgia and surrounding areas.
Food Allergy & Menu Restrictions Notice
Please be advised that food prepared here may contain or come into contact with eggs, milk, and wheat. Ask our staff if you have specific allergy concerns.
1. Corporate & Event Catering Services
- Inquiries & Quotes: Catering requests submitted online or by phone are subject to date availability and kitchen capacity based on your requested guest count.
- Specialty Menus: Signature items—such as our Trio of Tacos and custom 2.0 banquet packages—require advance ingredient confirmation depending on the size of your event.
- Final Guest Guarantee: For corporate events and large group orders, the final guaranteed headcount must be confirmed within the advance notice timeframe outlined in your service agreement.
2. Menu Restrictions & Food Allergens
Please be advised that food prepared here may contain or come into contact with eggs, milk, and wheat. Because our kitchen and catering banquets handle multiple fresh ingredients on shared preparation surfaces, we cannot guarantee an allergen-free environment. Please ask our staff or catering coordinator if you or your guests have specific allergy concerns or dietary restrictions.
3. Reservations, Deposits & Cancellations
- Event dates for banquets and full-service catering are officially reserved once the agreed deposit has been received.
- If you need to reschedule or cancel an event, please notify our operations team within the minimum notice window stated in your quote to avoid charges for already-purchased ingredients and scheduled event staffing.
4. On-Site Event Service Requirements
To ensure smooth hospitality and food safety at off-site venues, the client agrees to provide reasonable access to the service area, adequate setup space for our catering staff, and any basic venue accommodations agreed upon during the quoting process.
5. In-Restaurant Dining & Local Orders
Dine-in meals and takeout orders placed at 400 Pearl Nix Pkwy are subject to daily kitchen availability. If you have any feedback or concern regarding your meal or service, please speak directly with the manager on duty so we can resolve it promptly.
6. Corporate & Legal Contact
For event bookings, catering support, or legal inquiries regarding this website, please contact us:
- Catering Phone: 770-533-2542
- Email: angelretana@rnrmgmt.com
- Address: 400 Pearl Nix Pkwy, Gainesville, GA 30501